Privacy Policy

Your personal data will be processed on our website by Austrian Audio. The contact details of Austrian Audio can be found at Imprint.

DATA PROTECTION
We take the protection of your personal data very seriously and process your personal data in accordance with the legal data protection provisions and this Data Privacy Statement.
You may normally use our website without disclosing personal data. To the extent that personal data (such as name, address or email addresses) are collected on our website, this is always voluntary, if possible.

PROCESSOR, RECIPIENT
We process your personal data with the assistance of processors that assist us in connection with providing the services (e.g. web hoster, electronic newsletters).

These processors are obliged to strictly protect your personal data and may process your personal data for no purpose other than the provision of our services.
Your personal data are transferred only to typical commercial service providers such as banks (money is transferred you), tax advisors (you are entered in our accounting system), mail handling service providers (mail is sent to you), etc.

CONTACT FORM
After you have submitted the contact form, the controller will process personal data entered into that form in order to execute your inquiry based on the consent you have given by submitting the form.
You have no legal or contractual obligation to provide personal data. If you do not provide personal data, you will simply not submit and we cannot process your request.
You may withdraw your consent at any time in writing, without prejudice to the lawfulness of processing operations that are carried out based on your consent until you exercise your right of withdrawal.

Further processing of data compatible with the original purpose of processing will be carried out on the same legal basis for direct marketing in forms for which no consent is necessary, such as sending addressed advertisements by post, until an objection is lodged. In this case, data will be transferred to the mail handling service provider.
You may object to the use of your personal data for direct marketing at any time by written notice. If you exercise this right, we will cease the processing of your personal data for direct marketing.

COOKIES
This website uses cookies.
Cookies are files which enhance the user-friendliness and efficiency of websites. A cookie is a tiny text file, which stores information. When you visit a website, a cookie can be stored on the computer of the person visiting the website. If the user visits the website again, the website can read the data of the previously stored cookie and determine if the user has already visited the website before and which parts of the website are of particular interest for that user.
More information on cookies is available at WIKIPEDIA.

Cookie settings
You can adjust the settings of your browser to allow or to block cookies. The location of these settings depends on your browser. Detailed information is available via the help function of your browser.
If you have disabled cookies, you might not be able to use the full functionality of this website.

Cookies on our website
Our website uses the following cookies:

  • Absolutely necessary content to guarantee fundamental functionality of the website
    • Cookie Consent: To store the consent to the use of cookies.
    • gaOptout, maOptout, fbOptout: To store the opt-out of Google Analytics, Matomo, Facebook Pixel.
  • Functional cookies to guarantee functionality of the website
  • Performance cookies to improve user experience.
    • Google Analytics (see below)
  • Advertising Pixel
    • Facebook Pixel (see below)
    • Google Ads (see below)

SERVER LOG FILE
This website uses server log files to process the following personal data in order to monitor technical functionality and to improve the security of operation of the webserver based on the overriding legitimate interest of the controller (technical security measure):

  • Accessed content
  • Time of server inquiry
  • Type / version of browser
  • Applied operating system
  • Referrer URL
  • IP address
  • Host name

Such data will be stored only temporarily for four weeks on a personalized basis. After this time limit, IP address and host name are anonymized.

GOOGLE ANALYTICS
This website uses Google Analytics, a web analytic service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of overriding legitimate interest (analysis of website use). For this purpose, we have concluded a data processing agreement with Google.


When you visit our website, a software creates a connection to the Google servers and transmits data to the Google servers, some of which are located in the USA. Google Analytics uses cookies to store information on the user of the website and to analyze the website use.


This website uses the “IP anonymization” functionality. Google truncates and therefore anonymizes your IP-address within the Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.


According to Google, Google uses this information to evaluate your use of the website, to compile reports on website activities, and to provide other services relating to website activity and internet use.
Google may also transmit that information to third parties, if this is prescribed by law and to the extent that third parties process such data on behalf of Google.
Detailed information on how Google Analytics uses user data can be found in the data privacy statement of Google and Google Analytics.

Deactivate Google Analytics
You can generally block the collection of your user data by adjusting the settings of your browser to “Do Not Track”. Our website then takes into account the “Do Not Track” signal, which your browser then sends to all websites.


You can generally block the collection of your user data by Google Analytics by downloading and installing a browser plugin which is available at: https://tools.google.com/dlpage/gaoptout?hl=de
You can block the collection of your data by Google Analytics only on this websiteby clicking the following link. This allows you to set an opt-out cookie which blocks the collection of your data if you visit this website again: Deactivate Google Analytics


FACEBOOK PIXELS, CUSTOM AUDIENCES AND FACEBOOK CONVERSION
Due to our legitimate interests in the analysis, optimisation and economic operation of our online service, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used within our online service.

Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

With the help of the Facebook pixel, Facebook is able to determine the visitors of our online offer as a target group for the presentation of ads (so-called “Facebook ads”). Accordingly, we use Facebook pixels to display Facebook ads placed by us only to Facebook users who have shown an interest in our online offering or who have certain features (e.g. interests in certain topics or products that are determined on the basis of the websites visited) that we transmit to Facebook (so-called “custom audiences”). Using Facebook pixels, we also want to ensure that our Facebook ads match the potential interest of users and are not annoying. Using Facebook pixels, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing if users were referred to our website after clicking on a Facebook ad (known as “conversion”).

Facebook processes the data in accordance with Facebook’s data usage policy. Accordingly, general information on the presentation of Facebook ads is contained in Facebook’s data usage policy: https://www.facebook.com/policy. Specific information and details about Facebook pixels and how they work can be found in the help section of Facebook: https://www.facebook.com/business/help/651294705016616.

You may opt out of Facebook pixel collection and use of your information to display Facebook ads. To control what types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based ads: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

You may also opt out of the use of cookies to measure reach and for advertising purposes via the Network Advertising Initiative’s opt-out page and the U.S. website (http://www.aboutads.info/choices) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

Livesession – Usability testing & User engagement tracking
We use Livesession.io in order to better understand our users’ needs and to optimize our users experience. Livesession.io is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our website with user feedback. Livesession.io uses cookies and other technologies to collect data on our users’ behavior and their devices. Livesession stores this information on our behalf in a pseudonymized user profile. Livesession is contractually forbidden to sell any of the data collected on our behalf.

Uptain Plugin

To improve the interaction with our visitors we use a Java-Script plugin from uptain GmbH (“uptain-Plugin” https://www.uptain.de). This allows us to analyse your use of the website and to improve the customer approach (e.g. through a dialogue window). For this purpose, we collect information about your usage behaviour, i.e. movement of the cursor, length of stay, links clicked and, if applicable, information provided. The legal basis of the processing is our legitimate interest in direct marketing and the provision of our website (Art. 6 para. 1 lit f DSGVO). As an order processor, uptain GmbH is strictly bound by our instructions. The information collected is not passed on to third parties unless we are legally obliged to do so. Insofar as the information collected by the uptain plugin contains personal data, this will be deleted immediately after your visit to our website.

You can deactivate the use of the uptain plugin at any time via the following link: https://austrian-audio.myshopify.com/datenschutz?__up_tracking_unsubscribe

AUSTRIAN AUDIO APP (Android and iOS)
The Austrian Audio PolarPilot App does not knowingly collect any Personal Identifiable Information as covered by the General Data Protection Regulation (GDPR).

YOUR RIGHT
You have the right to information, to rectification and erasure of personal data, and to limitation of the processing of personal data.


To the extent that your personal data are processed on the legal basis of your consent or in reliance on a contract concluded with you, you have also the right to data portability.


You have the right to withdraw your consent to the processing of your personal data. This will not affect the lawfulness of processing of personal data until you have exercised your right of withdrawal.

You have the right to object to the processing of your personal data for direct marketing. If you exercise that right, we will cease the processing of your personal data for direct marketing.


You have also the right to send a complaint to the supervisory authority (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Wien, dsb@dsb.gv.at).